最近搞定了一個(gè)印度客戶，是真的開心呀，不容易呀老鐵們 廢話文學(xué) ： 最初做業(yè)務(wù)的時(shí)候，每到周五或周六都會(huì)給重點(diǎn)客戶發(fā)Have a nice weekend 之類的 你以為沒用，嘗試 給20個(gè) 客戶說，發(fā)一個(gè)月，你發(fā)現(xiàn)廢話文學(xué)真香 共情客戶 很多客戶第一次進(jìn)口有擔(dān)心，就會(huì)問東問西變得事逼，我們不要嫌棄客戶，要很nice地跟他說This is your first time to import from China, I totally understand your worry , 此話一出，客戶覺得你理解他，立刻增加信任 自信 不要客戶一說你的價(jià)格高就開始戰(zhàn)戰(zhàn)兢兢，姐妹們，自信起來。 你要相信我們的產(chǎn)品就是比別人好，我給的最終價(jià)格一定是最好的合理的價(jià)格 跟我們合作與你與我都是開心的事情，是雙贏，不是只有我作為銷售贏得了一個(gè)訂單，作為客戶你也是找到了一個(gè)好的供應(yīng)商 灌輸個(gè)人情感表達(dá) 客戶真的難搞，所以有時(shí)候我們也要曉之以情動(dòng)之以理 For us, we are never looking for one time cooperation, we are always looking for long terms cooperation. There is one thing I am very happy : I have many customers who has 0 experience in the printer when they buy the first set printer from us, however, they can buy second , third set very soon. I am always happy to help customer grow up together, this is an honor beside the sales. I wish I can help you in the same way too 祝每個(gè)做外貿(mào)的你都可以每個(gè)月爆單爆單爆