外貿(mào)業(yè)務(wù)印度人都能被搞定的話術(shù)一定要分享
最近搞定了一個(gè)印度客戶,是真的開心呀,不容易呀老鐵們
廢話文學(xué) :
最初做業(yè)務(wù)的時(shí)候,每到周五或周六都會(huì)給重點(diǎn)客戶發(fā)Have a nice weekend 之類的
你以為沒用,嘗試 給20個(gè) 客戶說,發(fā)一個(gè)月,你發(fā)現(xiàn)廢話文學(xué)真香
共情客戶
很多客戶第一次進(jìn)口有擔(dān)心,就會(huì)問東問西變得事逼,我們不要嫌棄客戶,要很nice地跟他說This is your first time to import from China, I totally understand your worry , 此話一出,客戶覺得你理解他,立刻增加信任
自信
不要客戶一說你的價(jià)格高就開始戰(zhàn)戰(zhàn)兢兢,姐妹們,自信起來(lái)。
你要相信我們的產(chǎn)品就是比別人好,我給的最終價(jià)格一定是最好的合理的價(jià)格
跟我們合作與你與我都是開心的事情,是雙贏,不是只有我作為銷售贏得了一個(gè)訂單,作為客戶你也是找到了一個(gè)好的供應(yīng)商
灌輸個(gè)人情感表達(dá)
客戶真的難搞,所以有時(shí)候我們也要曉之以情動(dòng)之以理
For us, we are never looking for one time cooperation, we are always looking for long terms cooperation.
There is one thing I am very happy : I have many customers who has 0 experience in the printer when they buy the first set printer from us, however, they can buy second , third set very soon.
I am always happy to help customer grow up together, this is an honor beside the sales.
I wish I can help you in the same way too
祝每個(gè)做外貿(mào)的你都可以每個(gè)月爆單爆單爆[收起]
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