在春節(jié)放假前，外貿(mào)人要做好的工作都是為了給春節(jié)前后的客戶跟進(jìn)和訂單開(kāi)發(fā)做充足的預(yù)熱和準(zhǔn)備，保持商務(wù)溝通的連貫性和專業(yè)性。
提前及時(shí)給客戶發(fā)送郵件告知春節(jié)放假事宜，方便彼此的工作溝通和銜接，同時(shí)也能利用假期的節(jié)點(diǎn)進(jìn)行催單。
以下英文郵件模板供參考：
通知客戶我們的放假時(shí)間
Dear XXX,
We would like to express our sincere gratitude for your continuous support. We kindly inform you that our company will be closed from XXX to XXX in observance of the Chinese traditional festival, Spring Festival. Normal business operations will resume on XXX. While we will accept orders during this period, please note that they will not be processed until XXX, which is the first business day after the Spring Festival.
We apologize for any inconvenience caused and kindly request your assistance in pre-arranging any upcoming requests to ensure optimal service delivery. In case of emergencies during the holidays, please do not hesitate to contact us at [phone number or email address].
Thank you once again for your unwavering support.
XXX
Company Name
Tel: +86-XXXXXXX
建議客戶提前下單
Dear XXX,
Please be advised that we will commence our holiday for the Chinese New Year from XXX to XXX. We kindly recommend placing orders in advance so that we may arrange the pre-production process accordingly.
Should you have any concerns during this period, please do not hesitate to contact our dedicated sales representative. We apologize for any inconvenience caused.
Best regards,
XXX
Company Name
Tel: +86-XXXXXXX
催老客戶在放假前付款
Dear XXX,
Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.
Yours Sincerely,
XXX
Company Name
Tel: +86-XXXXXXX
對(duì)過(guò)春節(jié)的客戶發(fā)祝福郵件
哪些國(guó)家過(guò)春節(jié)？事實(shí)上，越南、韓國(guó)、新加坡、馬來(lái)西亞、泰國(guó)、印尼、文萊、菲律賓等國(guó)都過(guò)春節(jié)，并且還有針對(duì)春節(jié)的法定公眾假期。外貿(mào)人利用春節(jié)這個(gè)時(shí)機(jī)，送上一個(gè)大方得體的春節(jié)祝福。
Dear XXX,
Happy New Year! Sincerely thank you for your support all the times. Wishing you peace, joy and happiness through the coming year. All the best wishes for you and your family.
In the coming days, we will continue to provide you the best quality products and good service. I believe that we will have more cooperation chances in the future.
Wish you have a wonderful day.
Best regards，
XXX
Company Name
Tel: +86-XXXXXXX
