二、? ? ? ? 殺
通過電話殺入對方公司內(nèi)部,讓對方公司前臺接線員為你服務(wù)。
我們業(yè)務(wù)的是不是都一心想找采購? 是不是經(jīng)常會直接說,我們看看下面的情景會發(fā)生什么情況?
情景1:
業(yè)務(wù)員:“Good morning.I would like to speak with your manager of purchase. Is that person in office?”
接線員:“Who is this? Who are you? What is this about?”
這樣打電話通常會遭到接線員的拒絕和抵觸。
情景2:
業(yè)務(wù)員:“Good morning,Oh,You he a lovely voice.This is Wolf from ABC company and I’d like to speak with your purchase manager.
Would you be a sweet heart and connect me over?”
接線員:“What? I can not help you unless I know wh[收起]