好吧。我承認我真的黔驢技窮了。
一個西亞客戶,10年底成交過一個小柜的單子。
今日主動和我們,想再要一個柜,并且保持同樣的價格1.65usd。
根據(jù)游戲規(guī)則,我起初報價的時候獅子大口,叫了1.91usd的天價。
客戶回復:
Dear Vivian
Thanks but the price is high enough, so we can't accept it
Best Regards
Lilit
好吧,你嫌高,可我總不能平白無故給你降價呀。老板在催,我有些著急,便跟了這么封:
>>> Dear Lilit,
>>>
>>> Good day to you.
>>> He you got my last mail? How's everything going on?
>>> I'm glad to inform you that the CIF price has become cheaper due to
>>> change
>>> of freight, which therefore can remain same level as before.
>>> Thus The new price is as below:
>>> FOB Qingdao: USD1.71/pc
>>> CIF xx: USD1.81/pc
>>>
>>> If any questions or doubts, pls feel free to contact me.
>>>
>>> Looking forward to your earliest reply.
>>>
>>> Best Regards.
>>> Vivian
6號周三發(fā)出的,結(jié)果便杳無音訊。我始著急了,因為公司出了點事情,以前的一個部門經(jīng)理現(xiàn)在老跟我們搶客戶,所以我很擔心這個客戶被他搶了去。到了周一我實在等不及了,便打了個電話。
是她同事接的,說她在度假,不過答應說會轉(zhuǎn)告。到了晚上7點半,終于得到回復:
>>> Dear Vivian!
>>>
>>> Thank you for your letter.
>>> We don't want it.
>>> Kindest regards!
>>> Lilit
這下我慌了。
不想要?為啥不想要了?嫌價格高咱可以商量啊?;蛘呔褪潜粍e人搶去了?話說我們這個前任部門經(jīng)理真夠厚顏無恥的,離職后自己成立了個公司也跟我們公司名字相仿,所有他都掌握著,
竟然跟我們另一個客戶說他才是真正的商,說什么是他給我們供貨的。我們那個客戶都把他們的skype對話記錄給我們看了。真是樹至賤則無皮,人至賤則無皮!
于是咱客氣的跟上一封,有話好好說撒:
>>> Dear Lilit,
>>>
>>> Thanks for your reply.
>>> Could you pls tell us the reason why you don't want it any more?
>>> You are most welcome to advise if we've done anything wrong.
>>> I believe there must be a way for us to work it out and reach mutual
>>> benefits.
>>>
>>> Looking forward to your earliest reply.
>>> Yours sincerely,
>>> Vivian
客戶回復:
>>> Dear Vivian,
>>>
>>> The price is expensive, that is the reason why we don't want it.
>>> Please explain why you he changed the price, before you were selling
>>> it
>>> by 1.61 now you made it 1.81.
>>>
>>> Kindest regards!
>>> Lilit
>>>
姐來,咱最始報價的時候不是跟您解釋過了嗎,匯率變動,原材料上漲。得得,客戶是上帝,您問幾遍咱就耐心回答幾遍。
>>> Dear Lilt,
>>>
>>> I'm glad we he come back to track of this business.
>>>
>>> The price has risen for two reasons:
>>> 1. The exchange rate of RMB against USD has reduced from 6.8 to 6.3,
>>> which means the foreign customers will purchase less products than before
>>> with equal amount of USD;
>>> 2. The cost of material, manpower, as well as freight he kept rising.
>>> But I'm glad to inform you that there's discount of freight from
>>> shipping company this month, which has lowered the price to some extent.
>>>
>>> Pls kindly take all these elements into consideration and then evaluate
>>> our business. What's more, pls make decision asap when the freight is
>>> at lower level, so that we can arrange the schedule properly.
>>>
>>> Looking forward to your earliest reply.
>>> Yours sincerely,
>>> Vivian[收起]